Our vision and values

Our visions and values for our patients

• To provide an environment which is welcoming, caring and accessible for all our patients.
• To treat our patients fairly, courteously and equally, with dignity and respect.
• To provide effective, efficient, safe and up to date healthcare services to our patients.
• To listen, communicate and collaborate with our patients and involve them in decisions about their care.

Our visions and values for our practice and locality

• To work with Hardwick CCG in improving the health of our patients and the local population.
• To deliver effective and efficient healthcare.
• To utilise our computer system fully and consistently within our organisation and embrace new technologies.

Our visions and values for our practice team

• To maintain a supportive, fulfilling and rewarding working environment for all.
• To encourage personnel development through regular and effective appraisal.
• To listen to team members and value comments, suggestions and contributions.
• To project a positive and professional image of ourselves within and outside the practice.